We, at Cosmo Gaming Limited, doing business as Cosmo Gaming ("Cosmo Gaming", "we", "us", "our", or "Company"), value the privacy of our users (each, "you" or "User") and are committed to safeguarding the privacy of Users who access, visit, or engage with our website, located at www.cosmogamings.com, as well as any other websites owned by the Company and linking to this privacy statement (collectively: the "Websites").
This privacy statement will inform you about the sorts of information we gather through the Websites, how the Company uses that information, and the choices available to you. We urge you to carefully read our privacy statement and use it to make educated choices.
The following categories of information about you are collected and used by us:
Personal Information is information that identifies an individual or that may be used to identify an individual with reasonable effort. The following categories of Personal Information are gathered by us:
We gather particular connection data and information about our Users' devices, software, and hardware that may be used to identify them, such as online identifiers, device unique identifiers (e.g. UDID, MAC address), IP address, and geolocation.
Our servers automatically collect certain information about how our Websites are used through the use of third-party analytics providers such as Google Analytics. This data may include the website that you were viewing prior to accessing our Websites, as well as other statistics about our Websites. Additionally, we do statistical analysis on all data and information gathered through our Websites. We use this information to manage the Websites and analyse it to improve and enhance the Websites' functioning and features. Additionally, such data is utilised to debug issues and bugs, as well as conduct research and analytics on your usage of the Websites.
Non-personal Information is non-identifiable data that cannot be used to identify you on its own. As a result, we are unaware of the user's identity from whom the Non-personal Information was acquired.
We may anonymize or de-identify information gathered through the Websites or other means so that it cannot be used to individually identify you on its own. Additionally, we gather aggregate user data about your visit to and activity on our Websites. Our use and distribution of aggregated or de-identified information are not governed by this privacy statement, and we may release it to others without limitation or restriction.
To prevent doubt, if we combine Personal Information with Non-personal Information (e.g., analytics data), the resulting information will be considered as Personal Information for the duration of the combination.
Apart from the reasons set out below, the Personal Information we collect is used for the following:
Provide, operate, maintain, enhance, and market the Websites; Enable you to access and use the Websites; Comply with legal responsibilities and conduct investigations and prevent fraudulent transactions, unauthorised access to the Websites, and other unlawful acts;
To ensure compliance with our terms and policies;
We may also use your information for other purposes with your approval.
We collaborate with various businesses that assist us in running our business ("Service Providers"). These firms assist us in storing information (for example, cloud storage companies) and in operating and improving our Websites. These Service Providers may treat Personal Information solely in accordance with our instructions and in accordance with relevant confidentiality and security procedures and legislation.
To be more specific, we do not authorise our Service Providers to use any Personal Information we supply with them for their own marketing purposes or for any other reason other than to perform the tasks we hire them to perform.
Along with the above-mentioned sharing with Service Providers, we may share your Personal Information with others in the following circumstances:
With other subsidiaries or affiliate companies; With resellers and other sales partners who may assist us in disseminating the Websites; In the event of a merger, sale, change in control, or reorganisation of all or a portion of our business; When we are required to disclose Personal Information in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
Third-parties with whom we may disclose your Personal Information will be required to adhere to our data processing and security requirements. We shall supply them with Personal Information only as necessary for the fulfilment of their duty.
Our legal justification for collecting and processing your Personal Information will vary according to the kind of Personal Information and the circumstances in which it is obtained. We normally collect Personal Information from you only when we have your consent, when we require your Personal Information to perform a contract with you (e.g., to deliver the service you have requested), when the processing is in our legitimate interests, or when we are required to collect, retain, or share such Personal Information by applicable law. In rare instances, we may require Personal Information to safeguard your vital interests or the vital interests of another individual.
Where we handle your Personal Information with your consent, you have the right to withdraw or deny consent at any time. You have the right to object to us processing your Personal Information based on our legitimate interests.
If you have any concerns or require further information about the legal basis upon which we collect and use your Personal Information, please contact us at the contact information provided below.
When you browse or access our Websites, we make use of pixels, cookies, events, and other technologies (and permit third parties to make use of them) (collectively, "Tracking Technologies"). These enable us to gather information about you, your device, and your online behaviour automatically in order to better your navigation across our Websites, optimise their performance, conduct analytics, and personalise your experience. Additionally, we may combine data we already have with data gathered through these monitoring technologies and data we get from other sources, resulting in the creation of Personal Information. To learn more about the cookies we use, please refer to our cookie policy, a copy of which is available here.
Additionally, we gather information about your usage of the Websites through the use of a service called "Google Analytics." Google Analytics collects data on how frequently visitors browse the Websites, which pages they view while doing so, and so on. We utilise Google Analytics data solely to better our Websites and services. Google Analytics gathers your IP address and the date and time of your visits to websites, rather than your name or any other personally identifiable information. We do not combine Google Analytics data with personally identifiable information. The Google Analytics Terms of Use and the Google Privacy Policy restrict Google's ability to use and disclose information gathered by Google Analytics regarding your visits to the Websites.
Certain jurisdictions include specific legislative rights for Users with respect to their Personal Information. You may have various rights regarding your Personal Information, including the following:
To get confirmation of the processing of Personal Information about you and to have access to your stored Personal Information, as well as certain supplemental information.
To obtain your Personal Information in a structured, generally used, and machine-readable format that you explicitly offer to us.
To make a correction to your Personal Information that we hold.
To request that your Personal Information be deleted.
To lodge a complaint with us over our handling of Personal Information.
To request that we place a restriction on our processing of your Personal Information.
Please keep in mind, however, that these rights are not absolute and may be limited by our legitimate business interests and regulatory restrictions.
If you have a problem about how we handled your Personal Information, you may contact us using the contact information provided below.
If you are dissatisfied with our answer or feel that we are collecting or processing your Personal Information in violation of relevant laws, you may lodge a complaint with the appropriate data protection authority.
We maintain User Personal Information for as long as necessary to offer the Websites' services and to comply with our legal requirements, settle disputes, and enforce our agreements (unless we are instructed otherwise). Retention periods will be decided based on the kind of Personal Information acquired and the purpose for which it is gathered, while also taking into consideration any legal requirements and the necessity to erase obsolete, useless Personal Information as soon as reasonably possible. We shall maintain records comprising your Personal Information, account opening paperwork, correspondence, and any other information needed by relevant laws and regulations.
Due to our worldwide operations, it is possible that we will need to send data, including Personal Information, to countries outside the EEA. In these cases, we will transmit your Personal Information to countries that have been designated by the European Commission as having a sufficient level of data protection or to countries that have entered into legal agreements assuring an adequate level of data protection.
We exercise extreme caution in developing and maintaining the Websites' and your Personal Information's security. We use industry-standard practises to protect the confidentiality, integrity, and availability of our Users' data, the security of your Personal Information, and to prevent any such information from being used in an unauthorised manner.
Despite our efforts, we cannot guarantee that hackers or other unauthorised employees will not have access to Personal Information. You should be aware that when you use our Websites, your Personal Information will be sent over third-party infrastructures that we do not control. There is no technique of transmission via the Internet or of electronic storage that is completely secure. As a result, while we make every effort to secure your Personal Information using commercially reasonable safeguards, we cannot guarantee its perfect security.
If you believe your privacy has been violated in any way, please notify us directly using the contact information provided below.
We do not intentionally collect or solicit personal information from individuals who are under the age of consent (as defined by the relevant laws in the jurisdiction in which the subject resides; "Age of Consent"). By accessing, using, or interacting with our Websites, you represent and warrant that you are over the Age of Consent. If we discover that we have obtained personal information from a child under the Age of Approval without obtaining parental consent, we will immediately delete such information. If you suspect we may have information from or about a person who is under the Age of Consent, please notify us using the contact information provided below.
We retain the right to make changes to this privacy statement at any time, so please check back periodically. We will notify you of material changes to this privacy policy via our Websites or by sending you an e-mail at the e-mail address you provided (if you have volunteered it). Significant changes will take effect seven (7) days after notification is made via any of the ways listed. Otherwise, all other modifications to this Policy take effect as of the specified "Last Revised" date, and your continued use of the Websites following that date constitutes acceptance of and agreement to be bound by those changes.
This privacy statement will inform you about the sorts of information we gather through the Websites, how the Company uses that information, and the choices available to you. We urge you to carefully read our privacy statement and use it to make educated choices.
